A cookie is a small file a website stores in your browser. It lets the site remember something between pages or visits, like the fact that you are signed in. Browsers can also store information in similar ways, such as local storage. On this page, “cookies” covers all of these.
The cookies on mybeat.io are placed by myBeat.io V.O.F., registered with the Dutch Chamber of Commerce (KvK) under 93920393. Questions go to [email protected].
These make the site work. Without them you can't sign in, stay signed in or pay. Because they are needed for things you ask for, we don't ask your permission for them.
- Signing in. You sign in with a code we email you, with no password. A cookie keeps you signed in after you enter that code, and is removed when you sign out.
- Security. When you sign in, send music or export a video, a cookie stores an identifier of your device, so we can protect your account and stop misuse, like a ban being dodged.
- Your cookie choice. A cookie remembers what you chose, so we don't ask again on every page.
- Payments and payouts. When you pay for a send or for Resident, or connect Stripe to receive payouts, you do that on the pages of our payment provider Stripe. Stripe places cookies there to process the payment safely and to detect fraud. Stripe's cookies are only placed on those payment and payout pages, never on mybeat.io itself.
Our help chat runs on Intercom. It only loads when you open the chat. Its cookies link you to your conversations, so you can see earlier messages, and they recognise your device to stop abuse of the chat. When you sign out, we end the chat session.
With your permission, we measure how the site is used: which pages people visit, and where they get stuck. We use this only to improve myBeat.io. We don't build profiles of you, we don't combine it with data from other sites, and we don't sell it. Analytics is off until you switch it on, and every page works without it.
We use PostHog, hosted in the EU. After you accept, it stores a random identifier for your browser in a cookie and in local storage, so a visit is counted once, and records which pages you view and what you click. Without your permission it stores nothing on your device and only receives a report when a page breaks, so we can fix it.
- No advertising or retargeting cookies.
- No social media pixels.
- No tracking across other websites.
- No selling or renting of your data.
| Name | Set by | What it does | How long |
|---|---|---|---|
| Needed to run myBeat.io | |||
| __Secure-better-auth.session_token | myBeat.io | Keeps you signed in after you enter the code we emailed you | 30 days, renewed while you use myBeat.io, or until you sign out |
| __Secure-better-auth.session_data | myBeat.io | A short-lived copy of your session, so pages load quickly while you are signed in | 5 minutes, or until you sign out |
| _fp | myBeat.io | Recognises the device you sign in, send music or export a video from, to protect accounts and stop abuse | 1 year |
| mybeat_consent | myBeat.io | Remembers your cookie choice | 12 months |
| mb_last_app | myBeat.io | Remembers the product you used last, so signing in takes you straight back to it | 1 year |
| Support chat (only when you open it) | |||
| intercom-id-xds39n9s | Intercom | Links you to your chat conversations | 1 day, renewed while you use the chat |
| intercom-session-xds39n9s | Intercom | Keeps your chat session, so you see earlier messages | 1 day, or until you sign out |
| intercom-device-id-xds39n9s | Intercom | Recognises your device to prevent abuse of the chat | 9 months, renewed while you use the chat |
| Analytics (only with your permission) | |||
| ph_phc_hHMm0zafwhBZWvwiXoOpbJXTDLqUY3RttMRoIt3LtL2_posthog | PostHog | Recognises a returning browser, so we can see which pages work and where people get stuck | 1 year |
When you pay or set up payouts on Stripe's pages, Stripe also stores information on its own domains to detect fraud. Stripe's cookie policy explains how.
| What | Set by | Why |
|---|---|---|
| Your preferences, like whether the side panel is open, how you sorted a list, the product you used last, and tips and offers you closed | myBeat.io | So the site looks the way you left it |
| Drafts you haven't finished yet, like a new inbox or your sender details | myBeat.io | So a refresh doesn’t lose your work. Removed once you finish |
| The version of the site you loaded, and a copy of the device identifier for the open tab | myBeat.io | So we can offer a reload when a new version is out, and protect your account |
| intercom.intercom-state-xds39n9s | Intercom | Lets the chat load quickly between pages, once you opened it |
| ably-transport-preference | Intercom | Keeps the chat’s live connection working, once you opened it |
| ph_phc_hHMm0zafwhBZWvwiXoOpbJXTDLqUY3RttMRoIt3LtL2_posthog | PostHog | Only with your permission: the same as its cookie, so a visit is counted once |
- Change your mind any time. at the bottom of every page opens the same choices as the banner. Switching analytics off stops it straight away and deletes its cookies.
- Saying no never locks you out. Every page works without analytics.
- Global Privacy Control. If your browser sends it, we treat that as saying no, and don't show the banner.
- Your browser. You can block or delete cookies in your browser settings. If you block the cookies we need, you can't sign in or pay.
- We ask again after 12 months, or sooner if we add a new kind of cookie.
Some cookies on this page come from companies that work for us. They may only use them to provide their service to us.
- Stripe, for payments and payouts: Stripe's privacy policy
- Intercom, for the support chat: Intercom's privacy policy
- PostHog, only with your permission: PostHog's privacy policy
When we change the cookies we use, we update this page and the date at the top. For a new kind of cookie, we ask your permission again.
Email [email protected]. Our privacy policy explains what we do with personal data and the rights you have. If you're not happy with how we handle your data, you can complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens.