Help and support

Everything after the studio in one place: Creative Suite for release visuals, Spotlight for your profile, Dropz to send and receive music, and Campaigns (coming soon) to push it out.

No. You sign in with a 6-digit code we email you, so there is no password to remember. Each account uses one email address.

On Bedroom Producer each workspace gets one free inbox and one paid inbox, paused ones included. Resident lifts the cap, so you can open as many inboxes as you need.

By default, paid submissions come first, with the reply window that closes soonest at the top. New free submissions follow, then everything else. You can also sort by newest, oldest or sender name, and favourites work as a filter.

Each paid track has its own reply window, counted from delivery. If a track is not answered when its window closes, the sender gets that track's fee back in full, automatically, and the track is marked Refunded.

Stripe pays out your earnings from paid inboxes. You can accept paid submissions before you connect. What you earn is held until Stripe is connected.

Each track's fee is released once you have heard at least 20% of it (30 seconds at most) and replied to it before its window closes. Accepting or declining without a reply releases nothing. You keep 80% and the platform keeps 20%, paid out through Stripe.

Not yet. Once a send goes out, its files stay as they are. To change a track, send it again.

You can send to any Dropz inbox link you have, and pick from people you have sent to before. There is no directory or search of inboxes inside myBeat.io.

Yes. On any paid inbox, every track that is not answered by the end of its reply window is refunded to you in full, automatically.

Once your Spotlight profile is live, send @mybeat.io a DM on Instagram. We verify every profile by hand.

A label or artist who accepted or downloaded your music on Dropz. Each one counts once, however many of your tracks they backed. Receivers see who backs you, never which track.

Bedroom Producer gets 2 exports a month in Square, at 1080p and 30 fps, with a small myBeat mark. Resident unlocks unlimited exports in every format, 60 fps, 2K and no mark.

Up to 30 seconds on Bedroom Producer. As a Resident you can use up to the format's limit (10 minutes on YouTube), with fades in and out of up to 5 seconds.

Resident is from €7,99/mo billed annually: every Creative Suite format and control with no mark, frontier AI artwork in your exports, unlimited Dropz inboxes, your Spotlight on every send, and new features first.

Your plan runs through Stripe. Open Settings, then Plan and billing, and choose Manage subscription to change or cancel anytime.

Yes. The workspace owner can invite up to 5 co-owners in Settings, under Workspace and members. Co-owners listen, reply and decide in every inbox of that workspace, while earnings, payouts and billing stay with the owner. This works on every plan.

The team deletes it for you. Send a request under Account and workspace (Report a problem), ask in chat, or write to [email protected] from the address you sign in with. We confirm within 30 days. Hand any workspace with co-owners over to one of them first.

Yes. Send a request under Account and workspace (Report a problem), ask in chat, or write to [email protected] from the address you sign in with. We send a copy of your profile, sends, conversations and receipts to that address within 30 days.