Frequently Asked Questions  

Discover everything you need to know about mybeat with our helpful FAQ section

Do I need an account to use myBeat or is it free?

Well, the good news is that myBeat is completely free to use, and you don't even have to create an account if you don't want to. While we offer a wide range of useful features for free, some of our more process-heavy features are exclusive to our paid subscription, myBeat Pro.

What is myBeat and how does it work?

myBeat is a web-based app that lets you create engaging and professional-looking videos with ease. With myBeat, you can choose from a wide range of options and customizations. Customize your video with images, video, gifs and your music, and export it in different formats for various social media platforms. You can simply sign up for a free account and start creating your videos right away.

Beware of Oversaturation: Why You Should Avoid Using CMYK Images on myBeat

Images with a CMYK colorspace, which is commonly used in print design, can cause oversaturation issues when used on websites. This is because the RGB colorspace used by screens and digital devices has a wider gamut than CMYK, and converting CMYK images to RGB can result in oversaturation and other color accuracy issues. To avoid these problems, we recommend using images with an RGB colorspace for website design and online content. If you need to use a CMYK image, it's best to convert it to RGB before uploading it to our website to ensure the colors appear as intended."

What features are included in myBeat Pro?

myBeat Pro includes all the features of the free version plus access to our A.I. art generator, and to other advanced features like video covers, Gif - Giphy integration, Full length videos, and many more. With myBeat Pro, you also get access to unlimited video exports, higher resolution exports, and priority support.

How much does myBeat Pro cost and what payment methods do you accept?

myBeat Pro costs $4.99 per month and you can pay using a credit card, iDeal, Apple Pay or PayPal. We use as our payment provider to ensure secure and reliable transactions.

How long is the free trial period for myBeat Pro?

The free trial period for myBeat Pro is seven days. During this period, you can try out all the features of myBeat Pro without any limitations.

What are the technical requirements for using myBeat?

To use myBeat, you need a modern web browser like Google Chrome, Mozilla Firefox, or Safari , and a stable internet connection. We recommend using a desktop or laptop for the best user experience.

How do I cancel myBeat Pro subscription?

You can cancel your myBeat Pro subscription at any time by going to the Pro page and clicking on the cancel subscription button. Your subscription will remain active until the end of the billing cycle, after which it will be downgraded to the free version.

What is the difference between myBeat Free and myBeat Pro?

myBeat Free is our basic plan that lets you create and export videos with limited features but still with high quality output! myBeat Pro is our premium plan that includes all the advanced features and higher resolution exports. For a full overview of all features click here.

Is myBeat compatible with all social media platforms?

myBeat supports most social media platforms, including Instagram, TikTok, YouTube, Facebook, and more. You can export your videos in different formats optimized for each platform.

Can I upload my own music to myBeat and use it in my videos?

Yes, you can upload your own music to myBeat and use it in your videos. You can also pick the best part of your track by dragging the handles on the waveform preview at the bottom of the app!

Can I get a refund if I am not satisfied with myBeat Pro?

We offer a 30-day money-back guarantee for myBeat Pro. If you are not satisfied with the service, you can request a refund within 30 days of your purchase.

How do I report a bug or issue with myBeat?

If you encounter any issues or bugs with myBeat, please contact support via email or Instagram DM, preferrably. We will do our best to resolve the issue as soon as possible. For more info, see our contact page!

Who are we?

Jim Hendriks
Founder & Tech lead
Mats van Wijk
Commerce lead